Ticket Policies


Ticket Pick Up Policy

All tickets will be held at the Old Town Temecula Theater Box Office, and we request that you pick them up at least 30 minutes before curtain. The Box Office will open 1 hour prior to curtain for every performance. If tickets are not claimed by curtain, you may forfeit your seat.

Exchanges & Cancellations Policy

All sales are final, no exchanges or cancellations are permitted, aside from additions/deductions within a group that maintains a size of 10 or more guests.

Refunds Policy

All sales are final. The Barn Stage Company tickets are non-refundable. If you’re unable to attend your performance date, you may return your tickets to The Barn Stage Company as a tax-deductible donation. We ask that you please notify the Box Office at least 24 hours prior to your originally scheduled reservation if you intend to donate your tickets for tax credit.

Wait List Policy

When necessary, wait lists begin 1 hour prior to curtain. Interested patrons must arrive in person to join the wait list. If any seats become available, they will be sold to those on the wait list in the order in which they signed up. Tickets will be sold at full price — no discounts are accepted for the waitlist.

Rush Ticket Policy

Based on availability, $25 rush tickets are available 1 hour prior to curtain. Tickets may be purchased with cash or credit. Limit 2 tickets per person.

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